Floral

Supermarket Floral Consumer Sentiment

China

Floral products are on the shopping list, yet there is opportunity for supermarkets to capitalize on weddings and funerals by further promoting quality of products.

79%

of overall floral purchases are planned

Of those who made a floral purchase in the last year:

95%

purchased flowers

75%

purchased plants

27%

always have floral products on their shopping list

71%

motivated by in-store displays

Top locations for purchasing

Consumer bunch

Florist

Seeds

Florist

Bunch of roses

Florist

Bulbs

Florist

Bouquet

Florist

Outside plants

Garden supply

Arrangement

Florist

House Plants

Garden supply

Top reasons for purchasing

  1. In-store displays
  2. Presence on social media
  3. Online advertisements

Drivers to increase purchases

In Person Online
  1. Larger displays
  2. More options
  3. Better merchandising
  4. Discounts
  1. Sustainable features
  2. Better images
  3. Information about plant
  4. Discounts

Special Occasion Market Share

  Wedding Funeral Special Gift Get Well Just Because Home Décor
Supermarket 10% 8% 13% 12% 13% 14%
Mass merchandiser 15% 7% 18% 18% 20% 22%
Online grocery 30% 26% 20% 15% 14% 25%
Online flower market 41% 35% 27% 18% 21% 33%

% of consumers who believe the following channels are equal or better than florists:

  Supermarket Mass merchandiser Online grocery service Online flower market
Quality 59% 33% 55% 47%
Selection 48% 40% 32% 22%
Price 39% 55% 38% 21%
Shelf life 58% 41% 55% 49%

Recognizing the importance of consumer loyalty and product perception to the growth of the supermarket floral department the International Fresh Produce Association fielded research to 2,500 consumers in the U.S., U.K., Germany, China and Brazil to better understand attitudes and purchasing behaviors.

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